Despite having all the right people, ideas, and resources at their disposal, companies are still falling behind in customer engagement, sales, and productivity.

The software we offer includes customer engagement and contact center solutions, cloud migration, ERP, and enterprise architecture design products. They are easy-to-use, designed to be easy-to-use, so businesses can focus on what matters most – generating value for their customers and growing their business. 

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Hubspot

An all-in-one marketing, sales, service Customer Relationship Management (CRM) and Content Management System (CMS) tool.

Key-benefits

  • Get website integration and online visibility
  • Boosts lead tracking and automate the lead nurturing process
  • Keep track of your communication with clients and prospects
  • More deal closure influenced by marketing automation

Dynamics 365

A cloud-based business management software that provides ERP and customer relationship combined with artificial intelligence tools.

Key-benefits

  • Easy to use and deploy
  • Fully integrates with Microsoft products
  • Reduced sales cycle and increased productivity
  • Customizable and scalability
  • Enhanced Customer Service Experience

One contact CC

A multichannel Contact Management System (CMS) so you can get the profile and interaction history of every client of your company.

Key-benefits

  • Personalized data to a smoother customer support
  • Flexible and scalable to businesses of all sizes
  • Customer interactions recording for future reference
  • Flexible deployment options

Oracle

All data integrations tools, such as data services, data management, real time data movement and synchronization.

Key-benefits

  • Reduce development costs
  • Improve the speed of management data
  • Reduced business process execution times 
  • Cost savings and efficiency gains

Atlas

An instrument that simplifies data gathering, collecting crucial information from different sources to support your decisions.

Key-benefits

  • Provide views of current architecture and future ones
  • Detect and alert irregularities among planned changes
  • Enterprise Architecture views up-to-date in a easy way

IBM SPSS

A software that provides statistical tools to data management, data visualization, advanced statistics and collaboration. 

Key-benefits

  • A wide range of statistical instruments
  • Statistical analysis is easy and user friendly
  • Integrated with Open Source - R and Python
  • Reliable with quick answers
  • Dynamic graphs and a large number of statistical tests

Microsoft Power BI

Microsoft Power BI is a software that allows data visualization so you can share insightful information across your company members.

Key-benefits

  • Get insights in a quick way with an easy setup
  • Updates in real time to solve problems and identify opportunities quickly
  • Access image recognition and text analytics 
  • Create machine learning models

Overall Solution Benefits

Kulana provides flexible, scalable software solutions for companies eager to improve their customer experience and internal processes. By implementing the solutions we offer, your company can benefit from the following advantages: 

 

Improved Efficiency and Productivity

Improved Efficiency and Productivity

The software products we market improve efficiency and productivity. Our clients have seen a significant increase in both areas. 

Reduced Costs

Reduced Costs

The software products solutions are cost-effective and reduce the total cost of ownership. Clients may expect savings in time, money, and resources. 

Increased Security

Increased Security

The products that Kulana recommends and implements are designed with security in mind, using industry-standard encryption to protect data and applications.

Increased Flexibility

Increased Flexibility

The solutions available are highly flexible and can be integrated with existing business systems, allowing clients to get more out of their investments.

Improved ROI for Clients

Improved ROI for Clients

Kulana offers scalable solutions, so companies only pay for the features their system requires. As the business grows, your costs will stay relatively the same.

If you are looking for custom software designed for speed, efficiency, and security, then Kulana is the perfect solution for your needs. 

Kulana's Role

Our process begins with understanding your unique needs and goals. 

We know that there is no one key solution that fits all companies. Kulana’s experts work closely with clients to ensure that the final product exceeds their expectations and customize the software for each client. 

The first step, the consulting stage, includes:

Our consulting and implementation services will help you take full advantage of the benefits provided by the solutions.

Once implemented, we also provide monitoring services to keep track of your investment and ensure it continues to improve your company's performance.

The post-implementation services include follow-up calls, user support, and additional training.

We're here to help you

If you're interested in learning more about our Services, please fill out the form, and we'll be happy to send you more information.

contact@kulana.net

(+233) 540 127 400

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