Next Gen IT Academy

Enhance customer experience.

Move quickly and efficiently so that you can focus on your goals without having to worry about the technology or processes that you are using.

Optimize the use of technology.

Handle change better than before.

Improve agility to respond to market changes.

Reduce costs and ameliorate margins.

Gain access to various experts in different areas, which will help to improve the quality of your work.

Improve efficiency and effectiveness of operations.

Provides a patterns-centric, in-depth exploration of the practices,models and technology architectures behind microservices and containerization. Topics include microservice scaling, data management and autonomous ownership and versioning, as well as event sourcing, CQRS, composite isolated containers and container hosting models.

Service project delivery methodologies are explained, including top-down and agile delivery. Governance technology and task types are established, along with service vitality triggers and processes. The basics of governing services, microservices and service-oriented solutions are then covered, including models and frameworks for addressing lifecycle management and individual service governance issues.

Essential topics pertaining to service architectural models and practices and principles relevant to service and microservice design. Service-oriented architecture, service-orientation, and microservice architecture and composition are explored, along with a range of distinct considerations for designing service-oriented solutions with REST services and Web services.

Provides comprehensive coverage of SOA analysis techniques and approaches, including strategies and concepts for service modeling, composition modeling and microservice modeling. Topics include service models and service layer abstraction, entity, utility and micro task abstraction, as well as specialized service API modeling techniques.

A lab during which participants apply the technologies, concepts, techniques, patterns and principles previously covered in order to complete a set of design exercises. Specifically, participants are required to study case study backgrounds and carry out a series of exercises to solve a number of inter-related problems by applying design patterns to design services and service-oriented solutions.

Essential topics are covered pertaining to modern-day service API design and management, including positive and negative API coupling types, API proxies, API gateways and API versioning.

Delves into the step-by-step processes for the analysis and modeling of services and microservices for REST service and Web service environments. The course covers a range of topics with an emphasis on business service context, service models, microservices, functional scope definition, balanced granularity and establishing effective service layers as part of an overall conceptual blueprint.

A lab during which participants apply the concepts, processes, techniques, patterns and principles previously covered in order to a complete a set of architectural and design exercises pertaining to microservices and the use of containerization.

A range of service governance precepts and processes is covered, including those that address service usage, monitoring, legal data audits, testing practices, as well as service analysis, design and programming. Also covered are SLA versioning and service policies and systems/continuous engineering and agile delivery.

A lab during which participants apply security patterns, practices, and technologies to counter threats and solve a set of complex security problems.

A lab during which participants apply the concepts, processes, techniques, patterns and principles covered in previous courses in order to a complete a set of analysis and modeling exercises. Specifically, participants are required to analyze case study backgrounds and carry out a series of exercises to solve a number of inter-related problems, with the ultimate goal of modeling services and service-oriented solution blueprints.

Establishes foundational microservice architecture and design models and further introduces containerization concepts and container characteristics. Topics covered include microservice deployment, provisioning, registration and isolation levels, as well as logical containers, PODs and composition architecture.

A lab during which participants are required to solve a number of service governance-related problems associated with establishing service lifecycle governance programs, measuring and identifying weaknesses in existing governance systems, and applying governance precepts and processes in response to business requirements.

Covers a series of technical and complex security topics pertaining to contemporary microservice deployments, service-oriented solution design, infrastructure, API gateways and modern service technologies.

Provides an in-depth exploration of the overarching models and underlying mechanics of service-oriented technology architecture. A wide range of topic areas is covered to provide techniques, insights and perspectives of the inner workings of service and composition architectures, including messaging, microservice deployments, service contracts, API gateways, containerization and many more.

An easy to understand, end-to-end overview of contemporary service concepts and technologies pertaining to modern-day microservices and service-oriented computing, as well as business and technology-related topics pertaining to service-oriented architecture (SOA).

A course that focuses on modern service technologies, models and concepts that have established de facto implementation mediums for building contemporary services-based solutions. Also covered are fundamental terms, concepts and models pertaining to cloud computing and cloud-based services.

Provides essential techniques, patterns and industry technologies that pertain to establishing security controls and security architectures for services, microservices and service-oriented solutions.

Advanced coverage of service API design and management patterns and practices, data serialization protocols and binary and non-binary communication protocols.

A lab during which participants apply the concepts, processes, techniques, patterns and practices previously covered in order to a complete a set of design and management exercises pertaining to service APIs.

This course dives into the implementation technologies behind the cloud security mechanisms first introduced in Module 2, and further explores how these mechanisms and associated security technologies can be configured and combined to establish a cloud security architecture.

A hands-on lab during which participants apply the cloud governance framework components, models, precepts and processes covered in previous courses, in order to complete a series of exercises.

This course explains IT governance as it pertains to the evolution and regulation of cloud computing environments and assets. Numerous models and framework components are explored to establish structured models for identifying and associating cloud governance precepts and processes to cloud project stages.

Concepts, terminology, technologies, benefits, challenges, SLAs and business cost metrics associated with cloud computing are covered, along with SaaS, IaaS, PaaS delivery models, common cloud deployment models, and cloud characteristics.

This course builds upon the fundamental models and framework components and identifies and describes numerous cloud governance precepts and processes for cloud project Define, Build, Test, Deliver, Operate, Consume and End Stages.

Core topic areas pertaining to the fundamental virtualization mechanisms and types used within contemporary cloud computing platforms are explored, along with various key performance indicators and related metrics.

This course covers a range of topics related to cloud computing mechanisms, cloud security threats and controls, and essential cloud technologies. Also addressed are testing, cloud storage, industry standards, and emerging technologies and trends.

A hands-on lab during which participants apply the patterns, models, concepts, techniques, and mechanisms covered in previous courses, in order to complete a series of architectural and design exercises.

This course delves into the technology architecture of cloud platforms and cloud-based solutions and services by exploring a series of new cloud computing mechanisms and their utilization via a set of cloud computing design patterns.

Advanced technology architecture topics are addressed in this course with a focus on complex cloud-based solution design, including the incorporation of hybrid cloud deployment models, compound design patterns, and solution architectures that span cloud and on-premise environments.

A hands-on lab during which participants apply practices, mechanisms, and technologies to design cloud-based service architectures in order to solve a set of complex problems.

A hands-on lab during which participants apply the models, concepts, and techniques covered in previous courses, in order to complete a series of complex exercises that enable participants to demonstrate proficiency in applying design patterns to solve common problems in cloud-based environments.

A number of advanced topics are introduced in this course, including persistent storage, redundant storage, cloud-attached storage, cloud-remote storage, cloud storage gateways, cloud storage brokers, Direct Attached Storage (DAS), Network Attached Storage (NAS), Storage Area Network (SAN), various cloud storage-related design patterns, and the overall information lifecycle management as it applies specifically to cloud-hosted data.

This course expands upon the cloud storage topics introduced in Module 2 by further exploring cloud storage devices, structures, and technologies from a more technical and implementation-specific perspective. A set of cloud storage mechanisms and devices are established, along with in-depth coverage of NoSQL and cloud storage services.

A range of specialized and advanced design patterns that build upon Module 16 to explore virtualization-related reliability, performance and integration, as well as combinations of mechanisms are covered, whereby the problem scenario, application, and solution are presented for each individual design pattern.

A hands-on lab during which participants apply the patterns, concepts, practices, devices, and mechanisms covered in previous courses, in order to complete a series of exercises that pertain to solving cloud storage problems and creating cloud storage architectures.

A hands-on lab during which participants apply the patterns, concepts, techniques, and mechanisms covered in previous courses, in order to complete a series of exercises that present real-world security problems.

Complex security topics are addressed by this course, which introduces a set of security design patterns that address the application of cloud security mechanisms and technologies in order to establish sophisticated, custom security controls for preventative and reactionary responses to common threats and attacks.

DevOps in Practice A course that delves into the application of DevOps practices and models by exploring how the DevOps lifecycle and its associated stages can be carried out and further identifying related challenges and considerations. In-depth coverage is provided for the application of Continuous Integration (CI) and Continuous Delivery (CD) approaches, along with an exploration of creating deployment pipelines and managing data flow, solution versions and tracking solution dependencies.

Fundamental Blockchain This course provides a clear, end-to-end understanding of how blockchain works. It breaks down blockchain technology and architecture in easy-to-understand concepts, terms and building blocks. Industry drivers and impacts of blockchain are explained, followed by plain English descriptions of each primary part of a blockchain system and step-by-step descriptions of how these parts work together.

Fundamental DevOps A comprehensive overview of DevOps practices, models and techniques, along with coverage of DevOps benefits, challenges and business and technology drivers. Also explained is how DevOps compares to traditional solution development and release approaches and how the application of DevOps can be monitored and measured for concrete business value.

Blockchain Technology & Architecture This course delves into blockchain technology architecture and the inner workings of blockchains by exploring a series of key design patterns, techniques and related architectural models, along with common technology mechanisms used to customize and optimize blockchain application designs in support of fulfilling business requirements.

Blockchain Technology & Architecture Lab This course module presents participants with a series of exercises and problems that are designed to test their ability to apply their knowledge of topics covered in previous courses. Completing this lab will help highlight areas that require further attention and will further prove hands-on proficiency in blockchain technologies, mechanisms and security controls as they are applied and combined to solve real-world problems.

DevOps Lab A lab during which participants apply the concepts, processes, techniques and metrics previously covered in order to complete a set of exercises. Specifically, participants are required to study case study backgrounds and carry out a series of exercises to establish DevOps processes and carry out DevOps stages and related techniques to address requirements and solve problems.

Fundamental Containerization This course provides comprehensive coverage of containerization models, technologies, mechanisms and environments. How the utilization of containers impacts both the technology and business of an organization are covered, along with many technical features, characteristics and deployment environments.

Containerization Technology & Architecture Lab This course module presents participants with a series of exercises and problems that are designed to test their ability to apply their knowledge of topics covered in previous courses. Completing this lab will help highlight areas that require further attention and will help prove hands-on proficiency in containerization concepts, technologies, architecture models and pattern application, as they are utilized and combined to solve real-world problems.

Fundamental Cybersecurity This course covers essential topics for understanding and applying cybersecurity solutions and practices. The course begins by covering basic aspects of cybersecurity and then explains foundational parts of cybersecurity environments, such as frameworks, metrics and the relationship between cybersecurity and data science technology.

Digital & Security Technology Overview This course provides introductory, non-technical coverage of Digital Transformation, Blockchain and Cybersecurity. The course content is intentionally limited to understanding the drivers, benefits, goals, risks and challenges of these technologies. This course is indented for non-technical managers and IT professionals that only require a general understanding of the topics.

Artificial Intelligence Lab This course module presents participants with a series of exercises and problems that are designed to test their ability to apply their knowledge of topics covered in previous courses. Completing this lab will help highlight areas that require further attention and will further prove proficiency in AI, machine learning and deep learning systems and neural network architectures, as they are applied and combined to solve real-world problems.

Machine Learning Lab This course module presents participants with a series of exercises and problems that are designed to test their ability to apply their knowledge of topics covered in previous courses. Completing this lab will help highlight areas that require further attention and will further prove proficiency in machine learning systems and techniques, as they are applied and combined to solve real-world problems.

Data Science Technology Overview This course provides introductory, non-technical coverage of Big Data, Machine Learning and Artificial Intelligence (AI). The course content is intentionally limited to understanding the drivers, benefits, goals, risks and challenges of these technologies. This course is indented for non-technical managers and IT professionals that only require a general understanding of the topics.

Fundamental RPA This course establishes the components and models that comprise contemporary robotic process automation (RPA) environments. Different types of RPA bots are explained, along with different RPA architectures and bot utilization models. This course further provides detailed scenarios that demonstrate different deployments of RPA bots and other components in relation to different business automation requirements.

Advanced Cybersecurity This course delves into the building blocks of cybersecurity solution environments and further explores the range of cyber threats that cybersecurity solutions can be designed to protect organizations from. The course beings by establishing a set of cybersecurity technology mechanisms that represent the common components that comprise cybersecurity solutions. The course then explores a series of formal processes and procedures used to establish sound practices that utilize the mechanisms. The course concludes with comprehensive coverage of common cyber threats and attacks and further explains how each can be mitigated using the previously described mechanisms and processes.

Business Automation Technology Overview This course provides introductory, non-technical coverage of Cloud Computing, Robotic Process Automation (RPA) and the Internet of Things (IoT). The course content is intentionally limited to understanding the drivers, benefits, goals, risks and challenges of these technologies. This course is indented for non-technical managers and IT professionals that only require a general understanding of the topics.

Cybersecurity Lab This course module presents participants with a series of exercises and problems that are designed to test their ability to apply their knowledge of topics covered in previous courses. Completing this lab will help highlight areas that require further attention and will help prove proficiency in Cybersecurity technologies and practices, as they are utilized and combined to solve real-world problems.

Containerization Technology & Architecture This course provides a deep-dive into containerization architectures, hosting models, deployment models and utilization by services and applications. Numerous advanced topics are covered, including high performance requirements, clustering, security and lifecycle management.

IoT Technology & Architecture This course provides a drill-down into key areas of IoT technology architecture and enabling technologies by breaking down IoT environments into individual building blocks via design patterns and associated implementation mechanisms. Layered architectural models are covered, along with design techniques and feature-sets covering the processing of telemetry data, positioning of control logic, performance optimization, as well as addressing scalability and reliability concerns.

Advanced Machine Learning This course delves into the many algorithms, methods and models of contemporary machine learning practices to explore how a range of different business problems can be solved by utilizing and combining proven machine learning techniques.

Fundamental IoT This course covers the essentials of the field of Internet of Things (IoT) from both business and technical aspects. Fundamental IoT use cases, concepts, models and technologies are covered in plain English, along with introductory coverage of IoT architecture and IoT messaging with REST, HTTP and CoAp.

Fundamental Artificial Intelligence This course provides essential coverage of artificial intelligence and neural networks in easy-to-understand, plain English. The course provides concrete coverage of the primary parts of AI, including learning approaches, functional areas that AI systems are used for and a thorough introduction to neural networks, how they exist, how they work and how they can be used to process information. The course establishes the five primary business requirements AI systems and neural networks are used for, and then maps individual practices, learning approaches, functionalities and neural network types to these business categories and to each other, so that there is a clear understanding of the purpose and role of each topic covered. The course further establishes a step-by-step process for assembling an AI system, thereby illustrating how and when different practices and components of AI systems with neural networks need to be defined and applied. Finally, the course provides a set of key principles and best practices for AI projects.

RPA Lab This course module presents participants with a series of exercises and problems that are designed to test their ability to apply their knowledge of topics covered in previous courses. Completing this lab will help highlight areas that require further attention and will further prove proficiency in RPA models and practices as they are applied and combined to common usage scenarios.

IoT Technology & Architecture Lab This course module presents participants with a series of exercises and problems that are designed to test their ability to apply their knowledge of topics covered in previous courses. Completing this lab will help highlight areas that require further attention and will help prove hands-on proficiency in IoT concepts, technologies, architecture models and devices, as they are applied and combined to solve real-world problems.

Fundamental Machine Learning This course provides an easy-to-understand overview of machine learning for anyone interested in how it works, what it can and cannot do and how it is commonly utilized in support of business goals. The course covers common algorithm types and further explains how machine learning systems work behind the scenes. The base course materials are accompanied with an informational supplement covering a range of common algorithms and practices.

Advanced Artificial Intelligence This course covers a series of practices for preparing and working with data for training and running contemporary AI systems and neural networks. It further provides techniques for designing and optimizing neural networks, including approaches for measuring and tuning neural network model performance. The practices and techniques are documented as design patterns that can be applied individually or in different combinations to address a range of common AI system problems and requirements. The patterns are further mapped to the learning approaches, functional areas and neural network types that were introduced in Module 1: Fundamental Artificial Intelligence.

RPA Module 2 This course explores the relationship between artificial intelligence (AI) and RPA and describes how these technologies can be combined to establish intelligence automation (IA) environments. The course covers different types of autonomous decision-making and further extends the usage scenarios from Module 1 by incorporating Artificial Intelligence (AI) systems as part of intelligent automation solutions.

Steps through the Big Data lifecycle to cover specific precepts, processes and associated policies for regulating disparate bodies of data and Big Data solution environments.

Essential coverage of Big Data analysis algorithms, as well as the application of analytics, data mining and basic mathematical and statistical techniques.

Explores contemporary analysis practices, technologies and tools for Big Data environments at a conceptual level, focusing on common analysis functions and features of Big Data solutions.

Builds upon Module 7 to delve into advanced engineering, testing and debugging techniques, as well as the application of Big Data design patterns.

A hands-on lab during which participants carry out a series of exercises based upon the tools and technologies covered in preceding course modules.

An in-depth course that covers the application of a range of advanced analysis techniques, including machine learning algorithms, data visualization and various forms of data preparation and querying.

A case study-based lab providing a series of real-world exercises that require participants to apply Big Data analysis and analytics techniques to fulfill requirements and solve problems.

A hands-on lab providing a series of real-world exercises for assessing and establishing Big Data environments, and for solving problems using Big Data analysis techniques and tools.

Introduces Big Data governance frameworks, and covers the basics of governing high-volume, multi-source data and Big Data technology environments.

Drill-down of Big Data solution environments, additional advanced design patterns and coverage of cloud implementations and various enterprise integration considerations.

A hands-on lab during in which a set of real-world exercises challenge participants to build and integrate Big Data solutions within IT enterprise and cloud-based environments.

Coverage of the Hadoop stack, data pipelines and other technology architecture layers, mechanisms and components, and associated design patterns.

A hands-on lab during which participants are required to work with Big Data governance precepts, processes and policies to address a series of real-world governance concerns.

Focuses on the hands-on usage of the Hadoop and MapReduce framework, HDFS, Hive, Pig, Sqoop, Flume and NoSQL databases.

Foundational course that establishes a basic understanding of Big Data from business and technology perspectives, including common benefits, challenges and adoption issues.

This course establishes the components and models that comprise contemporary robotic process automation (RPA) environments. Different types of RPA bots are explained, along with different RPA architectures and bot utilization models. This course further provides detailed scenarios that demonstrate different deployments of RPA bots and other components in relation to different business automation requirements.

This course provides essential coverage of artificial intelligence and neural networks in easy-to-understand, plain English. The course provides concrete coverage of the primary parts of AI, including learning approaches, functional areas that AI systems are used for and a thorough introduction to neural networks, how they exist, how they work and how they can be used to process information. The course further establishes a step-by-step process for assembling an AI system, thereby illustrating how and when different practices and components of AI systems with neural networks need to be defined and applied. Finally, the course provides a set of key principles and best practices for AI projects.

This course delves into the many algorithms, methods and models of contemporary machine learning practices to explore how a range of different business problems can be solved by utilizing and combining proven machine learning techniques.

This course covers essential topics for understanding and applying cybersecurity solutions and practices. The course begins by covering basic aspects of cybersecurity and then explains foundational parts of cybersecurity environments, such as frameworks, metrics and the relationship between cybersecurity and data science technology.

This course provides an in-depth overview of essential and advanced topic areas pertaining to data science and analysis techniques relevant and unique to Big Data with an emphasis on how analysis and analytics need to be carried out individually and collectively in support of the distinct characteristics, requirements and challenges associated with Big Data datasets.

This course delves into the application of Digital Transformation by exploring a series of contemporary technologies associated with carrying out Digital Transformation projects and further demonstrating how the adoption of Digital Transformation practices and technologies can lead to business process improvements and optimization. Proven leadership and execution models are covered, along with a fundamental overview of digital trust and digital identities.

This course provides a clear, end-to-end understanding of how blockchain works. It breaks down blockchain technology and architecture in easy-to-understand concepts, terms and building blocks. Industry drivers and impacts of blockchain are explained, followed by plain English descriptions of each primary part of a blockchain system and step-by-step descriptions of how these parts work together.

This course provides a drill-down into key areas of IoT technology architecture and enabling technologies by breaking down IoT environments into individual building blocks via design patterns and associated implementation mechanisms. Layered architectural models are covered, along with design techniques and feature-sets covering the processing of telemetry data, positioning of control logic, performance optimization, as well as addressing scalability and reliability concerns.

This foundational course provides an overview of essential Big Data science topics and explores a range of the most relevant contemporary analysis practices, technologies and tools for Big Data environments. Topics include common analysis functions and features offered by Big Data solutions, as well as an exploration of the Big Data analysis lifecycle.

This course covers the essentials of the field of Internet of Things (IoT) from both business and technical aspects. Fundamental IoT use cases, concepts, models and technologies are covered in plain English, along with introductory coverage of IoT architecture and IoT messaging with REST, HTTP and CoAp.

This course delves into blockchain technology architecture and the inner workings of blockchains by exploring a series of key design patterns, techniques and related architectural models, along with common technology mechanisms used to customize and optimize blockchain application designs in support of fulfilling business requirements.

This course provides a technical drill-down into the inner workings and mechanics of foundational cloud computing platforms. Private and public cloud environments are dissected into concrete, componentized building blocks (referred to as “patterns”) that individually represent platform feature-sets, functions and/or artifacts, and are collectively applied to establish distinct technology architecture layers. Building upon these foundations, Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS) and Infrastructure-as-a-Service (IaaS) environments are further explored, along with elasticity, resiliency, multitenancy and associated containerization extensions as primary characteristics of cloud platforms.

This course provides an easy-to-understand overview of machine learning for anyone interested in how it works, what it can and cannot do and how it is commonly utilized in support of business goals. The course covers common algorithm types and further explains how machine learning systems work behind the scenes. The base course materials are accompanied with an informational supplement covering a range of common algorithms and practices.

This course delves into the building blocks of cybersecurity solution environments and further explores the range of cyber threats that cybersecurity solutions can be designed to protect organizations from. The course beings by establishing a set of cybersecurity technology mechanisms that represent the common components that comprise cybersecurity solutions. The course then explores a series of formal processes and procedures used to establish sound practices that utilize the mechanisms. The course concludes with comprehensive coverage of common cyber threats and attacks and further explains how each can be mitigated using the previously described mechanisms and processes.

This course explores the relationship between artificial intelligence (AI) and RPA and describes how these technologies can be combined to establish intelligence automation (IA) environments. The course covers different types of autonomous decision-making and further extends the usage scenarios from Module 1 by incorporating Artificial Intelligence (AI) systems as part of intelligent automation solutions.

This course covers a series of practices for preparing and working with data for training and running contemporary AI systems and neural networks. It further provides techniques for designing and optimizing neural networks, including approaches for measuring and tuning neural network model performance. The practices and techniques are documented as design patterns that can be applied individually or in different combinations to address a range of common AI system problems and requirements. The patterns are further mapped to the learning approaches, functional areas and neural network types that were introduced in Module 11: Fundamental Artificial Intelligence.

This course introduces Digital Transformation and provides detailed coverage of associated practices, models and technologies, along with coverage of Digital Transformation benefits, challenges and business and technology drivers. Also explained are common Digital Transformation domains, digital capabilities and adoption considerations.

This course provides end-to-end coverage of fundamental cloud computing topics relevant to Digital Transformation, including an exploration of technology-related topics that pertain to contemporary cloud computing platforms.

Deliver personalized experiences to customers by understanding their preferences and behavior through data analysis.

Stay ahead of the competition by leveraging data and analytics to innovate and adapt to market changes.

Gain actionable insights from your data to make informed business decisions and drive innovation.

Foster a culture of continuous improvement by using data analytics to refine strategies and drive business growth.

Identify and mitigate potential risks by analyzing historical data and predicting future outcomes.

Leverage predictive analytics to anticipate future trends, mitigate risks, and capitalize on opportunities.

Enhance operational efficiency by optimizing processes and resource allocation based on data-driven insights.

PMO consulting provides executives and stakeholders with the visibility, insights, and analytics they need to make informed decisions, prioritize investments, and allocate resources effectively.

Core banking systems automate routine processes, streamline workflows, and reduce manual effort, enabling financial institutions to optimize resource utilization, improve productivity, and reduce costs.

PMO consulting helps organizations maximize the return on investment (ROI) from their project portfolios by aligning projects with strategic objectives, optimizing resource allocation, and monitoring project performance against key metrics.

PMO consulting helps organizations establish standardized project management practices, governance frameworks, and tools to improve project delivery, minimize risks, and achieve project success.

Integration eliminates data silos and ensures smooth communication between systems, leading to streamlined operations, reduced manual effort, and increased operational efficiency.

Seamless integration allows for a unified view of customer data, enabling personalized interactions, targeted marketing campaigns, and superior service delivery.

Integrated systems enable faster decision-making, improved responsiveness to market changes, and greater flexibility to adapt to evolving business requirements.

By optimizing business processes, reducing manual effort, and minimizing data duplication, Middleware and Integration solutions deliver significant cost savings and rapid return on investment (ROI).

Middleware solutions automate data exchange and validation, reducing errors, duplication, and inconsistencies, resulting in improved data quality, accuracy, and integrity.

HubSpot CRM streamlines lead tracking and deal management to prioritize opportunities and close deals faster.

It automates targeted campaigns and tracks performance for improved engagement and conversion. (HubSpot CRM)

HubSpot CRM consolidates customer interactions across channels for better understanding of preferences and needs.

Integrating with service modules, it tracks interactions and resolves issues promptly for enhanced customer satisfaction. (Dynamics 365 ERP)

As a cloud-based solution, Dynamics 365 ERP adapts easily to business growth and changing market dynamics.

It optimizes inventory, procurement, and logistics for efficient operations and better collaboration with partners. (Dynamics 365 ERP)

It provides comprehensive analytics to measure campaign effectiveness and make data-driven decisions. (HubSpot CRM)

HubSpot CRM integrates seamlessly with other tools for centralized data and enhanced collaboration across teams.

Dynamics 365 ERP simplifies financial tasks like budgeting and reporting for real-time insights and regulatory compliance.

With production planning and asset management, Dynamics 365 ERP ensures lean processes and agile project management.

We design and implement resilient data center architectures, redundant infrastructure, and disaster recovery solutions to protect against data loss, downtime, and service disruptions.

We optimize data center operations, automate routine tasks, and streamline security processes to improve efficiency, reduce costs, and free up resources for strategic initiatives.

Our solutions help organizations achieve compliance with industry regulations, data protection laws, and cybersecurity standards, reducing regulatory risks and liabilities.

Our solutions help organizations detect, analyze, and respond to cybersecurity threats and incidents in real-time, minimizing the impact of breaches and ensuring business continuity.

Modern core banking platforms support rapid product development, flexible configuration, and scalability, empowering financial institutions to launch new products and services quickly, adapt to market changes, and stay ahead of the competition.

Modern core banking solutions enable personalized banking experiences, omnichannel engagement, and seamless transactions across channels, leading to higher customer satisfaction and loyalty.

Core banking solutions provide robust compliance features, audit trails, and reporting capabilities to help financial institutions meet regulatory requirements, mitigate risks, and ensure data security and privacy.

Core banking systems automate routine processes, streamline workflows, and reduce manual effort, enabling financial institutions to optimize resource utilization, improve productivity, and reduce costs.

Enhance customer experience.

Improve agility to respond to market changes.

Move quickly and efficiently so that you can focus on your goals without having to worry about the technology or processes that you are using.

Optimize the use of technology.

Handle change better than before.

Improve efficiency and effectiveness of operations.

Reduce costs and ameliorate margins.

Gain access to various experts in different areas, which will help to improve the quality of your work.

Effective implementation of predictive analysis requires skilled data scientists, access to relevant data sources, robust infrastructure for data processing, and advanced analytics tools and technologies.

Best practices include identifying relevant data sources, ensuring data quality and consistency, preprocessing data to handle missing values and outliers, and selecting appropriate features for analysis.

Predictive analysis must adhere to data privacy and security regulations by implementing measures such as data anonymization, encryption, access controls, and compliance with relevant laws and standards.

Common pitfalls include relying on incomplete or biased data, overlooking data quality issues, failing to consider ethical implications, and not aligning data collection efforts with business objectives.

One primary challenge is ensuring data quality and availability. Predictive models rely on historical data, and poor-quality or incomplete data can lead to biased or inaccurate results.

We ensure data integrity and consistency through careful data validation, verification, and cleansing processes, adherence to data governance standards, and integration of data quality checks into our predictive analytics workflows.

Predictive analysis models can achieve high levels of accuracy, but they are probabilistic and may not always be 100% accurate. With high-quality data, rigorous evaluation, and our team's expertise, we strive to achieve reliable predictions.

Factors that can affect data quality include inaccuracies, inconsistencies, incompleteness, duplication, bias, and errors in data collection, storage, processing, and integration processes.

Predictive analysis uses various types of data, including historical transactional data, customer demographics, behavioral data, market trends, social media interactions, sensor data, and more.

The results of predictive analysis can inform strategic decision-making, optimize business processes, identify opportunities for growth, mitigate risks, and improve overall performance and competitiveness.

PMO consulting helps organizations overcome resistance to change by providing change management expertise, communication strategies, and stakeholder engagement plans. By involving key stakeholders early in the process, addressing their concerns, and demonstrating the benefits of the PMO, organizations can build support and commitment for the initiative.

Key components of an effective PMO include project governance, project portfolio management, resource management, risk management, stakeholder management, and performance measurement. An effective PMO provides the structure, processes, and tools needed to ensure successful project delivery and alignment with organizational goals.

Emerging trends in PMO consulting and project management include the adoption of agile and hybrid project management methodologies, the use of predictive analytics and artificial intelligence for project planning and risk management, and the emphasis on organizational agility, flexibility, and innovation. These trends reflect a shift towards more adaptive, collaborative, and value-driven approaches to project management.

PMO consulting helps organizations establish standardized project management practices, governance frameworks, and tools to improve project delivery, minimize risks, and achieve project success. By providing guidance, expertise, and support, PMO consulting enables organizations to optimize project planning, execution, and control processes.

A Project Management Office (PMO) is responsible for standardizing project management practices, providing governance, and supporting project delivery across the organization. The PMO ensures that projects are aligned with organizational goals, delivered on time and within budget, and meet quality standards.

Organizations can ensure the long-term success of their PMOs by investing in ongoing support, training, and professional development for PMO staff, continuously improving PMO processes and tools based on lessons learned and best practices, and aligning the PMO with organizational goals and priorities to ensure its relevance and value over time.

PMOs can vary in their roles, functions, and organizational structures. Common types of PMOs include supportive PMOs, which provide project management support and guidance; controlling PMOs, which focus on project governance and compliance; and directive PMOs, which take a more active role in project delivery and decision-making.

Potential risks associated with PMO consulting engagements include scope creep, budget overruns, timeline delays, stakeholder conflicts, and resistance to change. It's important for organizations to conduct thorough risk assessments, establish clear project objectives and success criteria, and engage with experienced consultants to mitigate these risks and ensure successful outcomes.

Common challenges in establishing a PMO include defining its scope and mandate, gaining executive support and sponsorship, managing stakeholder expectations, building the necessary capabilities and resources, and overcoming resistance to change. Addressing these challenges requires strong leadership, effective communication, and stakeholder engagement throughout the process.

Organizations can measure the effectiveness of their PMOs by assessing key performance indicators (KPIs) such as project delivery performance, project success rates, customer satisfaction, resource utilization, and ROI. By monitoring these metrics and conducting regular assessments, organizations can identify areas for improvement and optimize PMO performance.

Common challenges during Middleware implementation include interoperability issues, performance bottlenecks, data consistency concerns, vendor lock-in, and integration complexity. Addressing these challenges requires careful planning, robust architecture design, and effective governance.

Middleware provides scalability by decoupling systems and enabling modular architectures. It allows businesses to scale their infrastructure horizontally or vertically to accommodate growing data volumes, user loads, and business demands without disrupting existing systems.

Middleware plays a crucial role in enabling digital transformation initiatives by providing the necessary integration capabilities to connect disparate systems, applications, and devices. It enables real-time data exchange, process automation, and agility, facilitating innovation and competitive advantage.

Middleware acts as a mediator between disparate software applications by providing a common platform for communication. It abstracts the underlying complexity of different systems, allowing them to exchange data and messages seamlessly.

Middleware simplifies integration in complex IT landscapes by providing a standardized approach to communication and data exchange. It enables interoperability between diverse systems, accelerates development cycles, and reduces integration costs.

Compatibility between existing systems is ensured through careful analysis of system requirements, data formats, protocols, and integration patterns. Middleware solutions often support standard interfaces, protocols, and data formats to facilitate seamless integration.

Businesses can measure the ROI of Middleware investments by evaluating factors such as cost savings, productivity gains, revenue growth, risk mitigation, and improved customer satisfaction. Key performance indicators (KPIs) may include reduced integration time, increased data accuracy, faster time-to-market, and higher operational efficiency.

Key considerations when selecting Middleware solutions include compatibility with existing infrastructure, scalability, performance, security features, vendor support, total cost of ownership (TCO), and alignment with business objectives and IT strategy.

Middleware solutions often include security features such as authentication, authorization, encryption, and data masking to protect sensitive information during transmission and processing. By enforcing security policies and standards, Middleware enhances data security across integrated systems.

Middleware is versatile and can integrate various types of systems, including legacy systems, enterprise resource planning (ERP) systems, customer relationship management (CRM) systems, cloud-based applications, databases, and web services.

The best way to measure ROI on an IT training session is through increased revenue. If your company's productivity has increased since providing employees with the proper training, then it can be measured by this increase in revenue. You may also look at decreases in costs or increases of service contracts that you've sold after gaining employee knowledge and confidence via IT training.

It is always important to offer employees the opportunity for refresher training, regardless of whether there are any changes made in their work environment. For example, if you're implementing new technology into one company's system. This situation could impact how things get done day-to-day, which would require some updating on an individual level as well.

Kulana Academy works in direct collaboration with ARCITURA. Together, we have a unique approach to online learning that makes it stand out from other providers. It draws on the experience of highly-trained and skilled instructors, who have years of real-world teaching experience. Our content development team comprises instructional designers with extensive backgrounds in corporate training and education design.

The biggest advantage of all types of IT learning methods is that they keep employees updated with current practices, technologies, and methodologies in a rapidly changing market. Keeping workers up-to-date helps them produce high-quality work, which can lead to increased productivity for companies when it comes time to sign off on projects or meet deadlines. Workers will also benefit from increased job satisfaction, as they are able to stay up-to-date with current innovations in the IT area, which can positively affect their career advancement opportunities within a company. The more individuals learn about new technologies and methodologies, the better equipped they are to adjust if or when something changes at work.

Certified Trainers can conduct workshops on-site or virtual. The training is self-paced, and the client will have access to a variety of formats at their convenience.

Kulana Academy can help you decide which type of training is best for your employees through a free consultation call. We will work with you to understand your company culture and goals, as well as the specific needs within each department. This way, we can recommend the appropriate learning method(s) that will provide maximum benefit at minimum cost.

Dynamics 365 ERP is adaptable to various industries, including manufacturing, retail, healthcare, professional services, and distribution. Its flexibility makes it suitable for businesses with diverse operational needs.

Yes, Dynamics 365 ERP provides robust integration capabilities through Microsoft Power Platform, enabling seamless connectivity with other business applications, productivity tools, and data sources.

Dynamics 365 ERP offers deployment options including cloud-based (Dynamics 365 Finance and Dynamics 365 Supply Chain Management) and on-premises (Dynamics 365 Finance and Operations) to cater to different business preferences and requirements.

Dynamics 365 ERP adheres to industry-leading security standards and compliance regulations, with built-in security features, role-based access controls, data encryption, and regular updates to address emerging threats and vulnerabilities.

HubSpot provides extensive customer support resources, including online documentation, knowledge base, community forums, live chat support, and training courses through HubSpot Academy, to help users maximize the value of the CRM platform.

HubSpot CRM offers advanced features such as lead scoring, email automation, pipeline management, task automation, and reporting to streamline sales processes and enhance customer engagement.

Dynamics 365 ERP supports multi-currency transactions and multi-language interfaces, allowing businesses to operate globally and manage diverse customer and vendor relationships seamlessly.

Yes, HubSpot CRM is highly customizable and adaptable to businesses with complex sales processes, offering flexibility to create custom deal stages, automation rules, and workflows to fit specific needs.

HubSpot CRM enables seamless collaboration between sales and marketing teams through shared data, integrated workflows, and closed-loop reporting, allowing both teams to work towards common goals and objectives.

Yes, HubSpot CRM consolidates customer interactions from emails, calls, meetings, social media, and website visits into a single timeline, providing a comprehensive view of customer engagement and behavior.

Organizations can optimize their data center infrastructure for performance and scalability by adopting virtualization, software-defined networking (SDN), hyperconverged infrastructure (HCI), cloud computing, and containerization technologies. These technologies enable organizations to scale resources dynamically, improve agility, and reduce infrastructure costs.

A SOC monitors network traffic, system logs, security events, and user activities in real-time to detect anomalies, intrusions, and malicious activities. SOC analysts analyze and investigate security incidents, triage alerts, and respond to threats to mitigate risks and minimize impact on business operations.

Key considerations when designing a secure data center include threat modeling, risk assessment, security architecture design, access controls, encryption, data segregation, disaster recovery planning, and compliance with industry standards and regulations.

Organizations can ensure the resilience and availability of their data center operations by implementing redundant infrastructure, high-availability configurations, disaster recovery plans, and business continuity strategies. Regular testing, monitoring, and maintenance are essential to identify and mitigate potential vulnerabilities and risks.

Key components of a modern data center include computing infrastructure (servers, storage, networking), power and cooling systems, physical security controls, environmental monitoring, fire suppression systems, and remote management tools.

Common cybersecurity threats facing data centers include malware infections, ransomware attacks, phishing scams, insider threats, distributed denial-of-service (DDoS) attacks, and advanced persistent threats (APTs). These threats can lead to data breaches, service disruptions, financial losses, and reputational damage.

Organizations can ensure the physical security of their data centers by implementing access controls, video surveillance, intrusion detection systems, biometric authentication, and environmental monitoring. Physical security measures help prevent unauthorized access, theft, vandalism, and natural disasters.

Emerging trends in data center and SOC technology include the adoption of artificial intelligence (AI) and machine learning (ML) for threat detection and response, zero-trust security architectures, edge computing, hybrid cloud deployments, and automation of security operations. These trends reflect a shift towards more intelligent, adaptive, and resilient cybersecurity solutions.

Core banking solutions provide robust compliance features, including anti-money laundering (AML) controls, know your customer (KYC) verification, fraud detection, transaction monitoring, and regulatory reporting capabilities. By automating compliance processes and ensuring data accuracy and integrity, core banking systems help financial institutions meet regulatory requirements and mitigate risks.

Core banking solutions enable financial institutions to deliver personalized banking experiences, tailored products, and proactive financial advice to customers. By leveraging data analytics, artificial intelligence, and machine learning, core banking systems help institutions understand customer needs, preferences, and behaviors, leading to higher customer retention and loyalty.

Emerging trends in core banking technology include the adoption of cloud-native architectures, API-first strategies, modular platforms, open banking standards, and decentralized finance (DeFi) initiatives. These trends reflect a shift towards more flexible, agile, and customer-centric banking solutions that enable greater innovation, collaboration, and interoperability across the financial ecosystem.

Financial institutions can optimize their core banking infrastructure by leveraging cloud-based solutions, scalable architectures, and modern technologies such as microservices, containers, and serverless computing. By adopting agile development practices and DevOps methodologies, institutions can improve system performance, scalability, and reliability to meet growing business demands.

Core banking solutions enable financial institutions to digitize their operations, launch digital channels, and offer innovative digital products and services to customers. By leveraging APIs, microservices, and cloud technologies, core banking systems support seamless integration with third-party applications and enable open banking initiatives.

Modern core banking systems offer a wide range of features, including customer relationship management (CRM), account management, transaction processing, loan origination, payment processing, regulatory compliance, reporting, and analytics.

We provide comprehensive support and maintenance services to ensure the continued success of your core banking initiatives. This includes system monitoring, performance tuning, software updates, user training, and ongoing technical support to address any issues or concerns that may arise.

Core banking platforms serve as the foundation for digital banking innovations, such as mobile banking, internet banking, digital wallets, peer-to-peer payments, and automated financial advice. By providing a unified platform for data management, transaction processing, and customer engagement, core banking systems enable financial institutions to launch new digital services quickly and efficiently.

Common challenges in core banking system migration include data migration complexities, integration with legacy systems, downtime risks, user training requirements, regulatory compliance issues, and stakeholder resistance. Addressing these challenges requires careful planning, risk mitigation strategies, and stakeholder engagement.

Potential risks associated with core banking system implementations include project delays, cost overruns, data migration errors, system downtime, security breaches, and regulatory non-compliance. It's important for financial institutions to conduct thorough risk assessments, establish robust governance frameworks, and engage with experienced implementation partners to mitigate these risks and ensure successful outcomes.

Kulana is confident in the value of its services, and we stand behind our work with a satisfaction guarantee. If you are not satisfied with the results of our services, we will work with you to identify areas for improvement.

Yes. The services provided by Kulana are industry-agnostic and our team of experts has significant experience in a wide range of industries. We can work with you to understand your specific needs and tailor the services accordingly.

Kulana does not disclose their rates publicly, as they vary depending on the company or business size, needs and more. However, you can contact us to receive a quote for your company.

Absolutely. We would be happy to provide you with references from companies in your industry or of a similar size. Additionally, we can share case studies that highlight the results we have achieved for our clients. To receive more information, please fill out the form below and a representative will be in touch with you shortly.

No, the services provided by Kulana are designed to be inclusive and accessible to companies of all sizes and levels of digital maturity. Our team of experts can help your company assess its current state and identify areas for improvement.